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About Garvey's Office Products
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Ask most people if they could work full-time with a family member and the
answer would be a resounding "NO". That's not the case at Garvey's Office
Products, where five Garvey brothers and a sister have made their family
owned business one of the largest independent office supply dealers in the
Chicagoland area.
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Garvey's Office Products, a Niles based commercial office supplier, just
celebrated its 82nd anniversary. Garvey's Office Products has thrived in
one of the most crowded and competitive markets in the country.
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"We're a family business that has been locally owned and operated since day
one," says president Bernie Garvey. "You can't operate on cruise control
in this marketplace. You have to constantly be proactive and figure out ways
to save your customers both time and money."
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The building block of the company is its fierce commitment to customer
service. "Our customer service is what gives us an edge over our
competition. When you have five owners actively involved in day to day
operations of the business, the customer's can't help but notice a
difference in the level of service," Garvey explains. "Many of our
customers talk directly with one of the owners when placing orders or
asking questions."
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Garvey's Office Products primary business is office supplies, but we are
capable of supplying virtually anything our customers need for their office.
Garvey's sixteen company owned trucks provide free next day delivery to over
2000 offices throughout the Chicagoland area.
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"We are all about making ordering office supplies easy for our customers"
says Bernie Garvey. "We are able to combine the pricing levels of our
largest competition with the service levels they can never achieve."
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The company is a member of Trimega, one of the largest independent
dealer cooperatives in the office products industry. "Our membership in
Trimega gives us access to pricing that's as good or often better than our
larger competitors," says Sheila (Garvey) Gartland, Marketing Director.
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Another way Garvey's Office Products makes buying office supplies easy is
through their website. Customers can now order all their supplies on
line, enter returns, view invoices, statements, and billing and usage
reports 24 hours a day.
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